Common purchase queries answered
Orders and Shipping
Is your quality good?
Our shoes are all made of genuine leather, generally cowhide and sheepskin. Our clothing is made of pure cotton, of very high quality, and the details are 1:1 replicas of the official products.
How to Order
We support website payments. Please contact our customer service for other payment methods.
How long does it take to get my order?
Our company has a dedicated freight forwarder responsible for the transportation of Replica Products.
DHL and UPS are commonly used, and based on the flight at that time, which one is arranged quickly or can be specified by the customer.
We will temporarily adopt two methods
Express delivery: It usually takes about 5-12 days to reach countries in North America and 5-18 days to reach Europe. There is a significant advantage in terms of time. North America fast way only 3-7 days arrive you hands.
Another type is our specialized transportation method, which is about 3-5 days slower than the previous one in terms of time, but has higher safety and does not require payment of any tariffs upon arrival.
No one can guarantee 100% security of packages, but the freight forwarders we work with have professional channels to ensure safety. For example, for 100 packages, our customs clearance rate can reach up to 98%
Due to logistics issues, the package was unable to be received by the customer, and the company provides free reshipment.
If you have a dedicated freight forwarder in China, the company can send the products to your freight forwarder in China. If there are any problems during transportation, the company will not be responsible for any reshipment.
Shipping address security: If your package has been detained by customs before, please let us know to prevent it from happening again.
How much is shipping?
The starting shipping cost to the US and Europe is $30, shipped via DHL or UPS.
What to do if the package is destroyed or lost by customs
If your package is lost or detained during transit, preventing you from receiving it, we offer free replacement.
Will my order be shipped in one package if I order more than 2 items?
You can order multiple products at once, which will be packaged together and shipped in one parcel, with additional shipping discounts available.
Do you accept returns/refunds?
We offer a full refund before the goods are shipped.
Do you ship to my country?
We can ship to North America and Europe. If you are in another country or continent, please contact our customer service for specific inquiries.
Do you accept whosale or dropshipping?
We offer wholesale services. For orders exceeding $1500 USD, we provide additional discounts. If you require bulk orders, please contact our customer service for wholesale pricing.
Why types of payment methods do you accept?
We offer PayPal, credit card, and bank transfer as payment methods. For other payment options, please contact our customer service.
Why I still don’t receive my tracking number after some days?
Update times vary by country; in the US and Europe, updates typically occur within 1-2 days of receiving the tracking number. For detailed backend information, please contact customer service.
Do you have fast shipping?
We offer various shipping options. Delivery to the US typically takes 4 days, 3-7 days, or 5-15 days. Prices vary depending on the option. Delivery to Europe generally takes 5-12 days.
How many days to ship?
We typically prepare goods in 3-5 days, and some products can be prepared within 24 hours.
Is there tax or customs fee?
In both the US and Europe, we cover the customs duties; there are no additional fees until you receive the goods after paying the bill.
Contact Us：
Email: [email protected]
Iphone Numebr:
+1 936 666 6246(US)
+44 07925 953915(UK)
Support SMS and calls